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Plantman policy is one of cost recovery for deliveries. Deliveries are programmed with suppliers to allow aggregation of multiple orders so that Council is provided with the lowest possible delivery cost.

Orders will be aggregated and delivered by Plantman or a representative of Plantman to a designated Council depot so that you receive your order in a coordinated and timely manner. Where practicable, delivery may be made direct to the Council planting site. Plantman recommends that scheduled delivery date is a minimum of three (3) working days prior to planting so that orders can be signed off in a timely manner.

Delivery costs will be quoted on receipt of your order enquiry and will not change once your order is confirmed.

Delivery of your order will be completed by the supplier, Plantman or a Plantman agent according to the delivery instructions submitted in your order confirmation.

Plantman will deliver on or before the scheduled delivery date, but the delivery date should not be considered a condition of sale and may be changed by negotiation to achieve delivery efficiencies.

It is the responsibility of the party placing the order to check and sign off delivered orders. If orders are incorrect, incomplete, of unacceptable quality or products are damaged during delivery it is your responsibility to inform Plantman within twelve (12) hours of delivery so replacement product can be despatched.

Onewa Depot

Heading north of the northern motorway, take the Northcote motorway exit and head left into Northcote Rd. Go past netball courts on left and through a set of pedestrian traffic lights by cricket ground. Turn left into car park between cricket and rugby grounds of Onewa Domain. Onewa Depot is at rear of car park behind the Takapuna Cricket Club pavillion.
Suppliers shall telephone Stuart 021 637 905 at least one hour prior to delivery to arrange unlocking of depot.